Exclusive Interview with Rahim Makhani – CEO, Nevina Infotech

In this exclusive interview, He shared his experiences in IT and several more things. Let’s check his success story and thoughts.

1. Tell Us about yourself how you start your career in the IT Sector?

→ After completing my graduation in the IT field, I started my career in IT by doing an internship in an Indian IT company. There I worked with my senior developers and that helped me to develop an interest in the IT sector. At that time I decided to continue my career in IT.

2. Tell us in brief about your company and the leadership.

→ Nevina Infotech is a leading organization that believes in providing custom solutions to industries based upon their industrial needs for small, large, and mid-cap companies and also provides solutions to government entities.

Regarding Leadership skills as being a CEO of the company, I believe in looking after all departments as being a leader. We create leaders by providing opportunities to our skilled employees to enhance their leadership skills as well!

3. What is your outlook for 2021?

→ We all know about the major impact of pandemics in all industries. There was no business, only our routine life was going on and else everything was paused. But now after things are getting back to normal everyone has a hope that business will also get normal like before.

As the digital market is developing a lot due to online shopping there will be a lot of updates in 2021 in the technologies. Mobile apps development will increase, the technology will be updated and the digital market will grow more.

4. How do you assess the role of research agencies like Top App Firms in bridging the gap between client and service provider?

→ Top App Firms is a great platform that serves both clients and service providers. For clients who are looking to hire developers or partner with relevant IT firms then Top App Firms can help you with it.

This platform has every firm available that a client needs. This TopappFirms helps you with ease in finding the most relevant firm. This also contains the interview section on the website.

5. Any particular technology or industry you would be targeting? How do you plan to prepare your workforce for the upcoming technology upgrade?

→ Our main targeting technologies are web and mobile app development. We also work on trending technologies like AI, and ML our dedicated developers are well trained for all the technologies and they can handle all the technologies.

We provide seminars and training sessions for our developers to provide them knowledge about technology upgrades. There are recently many updates in the technologies like IoT, AR, VR, PWA, etc.

6. What all services do you think you would add to your offerings in 2021?

→ As the technologies are going to update by the passing year we also need to add the services for the technologies that are going to update.

We also need to train our developers for the upcoming technologies so that they can get familiar with them.

7. What are the challenges you see in the outsourcing industry and how much you’re prepared to face those challenges?

→ 2020 was totally unpredictable and 2020 also proved how much it is important to be digitalized. Everyone understood the importance of digital things.

We can predict what is going to happen in the future in the technological aspect but yes it is important to be prepared for any changes that occur.

8. How helpful are the Web and mobile apps developed by your team, for enhancing your client’s business?

→ Project is not just successful when it is made and it is working properly, the project is successful when our clients are happy with our work. Our team understands the needs of the client and develops the web app or mobile app according to their requirement and choice.

There should be a strategy of win-win that means that both client and our developers see the success of the project and there will be no conflicts between them from the starting.

We have many clients and every client and their project are our priority. We serve them with our best services.

9. What according to you are the best practices to attain client satisfaction?

→ To meet client satisfaction you need to meet the client's expectations and requirements. It also depends on the way you propose the clients believe in you and gives their project to you.

To meet the client's satisfaction will follow some steps that are attaining consistent communication, act upon client feedback, implement quick improvement, and keep the management professional.

10. Tell us about your successful project?

→ We have done over 25 projects in both web apps and mobile apps. All are successful projects but recently “Statue of Unity” was successful in the web app and “Sher” was successful in the mobile app.

11. How do you help your clients in choosing the right yet profitable platform for Web development?

→ Web development is growing with growing technologies. In recent times many platforms are available for web development due to the advanced technologies.

Our web developers who are experienced stay updated with every new technology and new update. We provide sessions and visit seminars for every update and the latest technologies in the industry.

When the clients come with us for their project our team first researches and then provides guidelines to the clients.

12. What is the price range (min and max) of the projects that you catered to in 2021 after COVID 19?

→ Since the company started in 2011, we had many clients across the world and we have done many successful projects.

We have full confidence in the quality of services and our project delivery. Our clients would love to give their projects to us. Once the client works with us they will continue their projects with us.

For developing basic projects our starting price is USD 10,000 or so.

13. Please describe the operational structure of your company- from the moment a client walks in, to the product deployment.

→ Firstly we begin with collaborations with the workshop of UI/UX where the client can meet the team and discuss in detail the projects and prepare the scope. Our designers draw the initial concept of the product on paper and the client can get the idea about the product.

Preparing prototypes helps us to test and verify the idea. The clients decide about the features which to add and which not. After that, it is time for proper UI/UX design before the development stage.

During the whole process, our QA team is ready to solve any early bug or error that needs to be eliminated. Once the product is ready we release the product and provide maintenance and support even after the delivery of the product.

14. After service is a necessary part of development. How do you provide customer support to your client?

→ Maintenance is an essential part of the software development lifecycle. We do provide after-sales services to the clients if there is any issue with the product.

15. Android or iOS, Native or Hybrid — which platform is best to use to build your app? What are your recommendations?

→ Every platform has its own benefits and significance. Although we are experts in both Native and Cross-platform development. It also depends on the project requirements.

We can't give a direct answer to the question as it depends on the clients and the product. But we can say that the usage of cross-platform has increased. So you can choose it for your product if it is convenient.